The idea is to use the proprietary system to identify who needs help on your site and who would never call you or send you an email.
After that, it’s a complete service, where Help Flow chats with your customers instead of you.
The market is filled with live chat modules, and all of them cater to different companies, so I put together a list of the best ones, with each option telling you if it’s right for your store. is one of the more stable and feature-rich live chat app options, with a simple chat module that clears out all the bells and whistles.
The chat module is just fine in this as well, but the reports stand out.
Snap Engage is the live support tool used by Air Bn B, so you know it has some sort of credibility.
Use customization to fine tune the look of your chat, and push long conversations to tickets.
With tags, file-sharing and archives, you really can’t go wrong with this one.
I would recommend testing out Zaza with the free version then moving up when you are serious about selling.